Program launch notice. These are the adopted terms and privacy commitments for the planned Durham appointment SMS program. The program is not yet active. Enrollment and messaging will begin only after configuration, required registration and verification are complete. The procedures below describe how the program will operate when activated. Publishing these pages does not enroll you or authorize a text.

MileX Durham

SMS Privacy Policy

Published November 12, 2026. These commitments will apply when the program is activated.

Scope and business identity

This policy covers information used for the appointment-confirmation and appointment-related customer-support SMS program operated by PAPER ST ENTERPRISES LLC, doing business as MileX/Mr. Transmission Durham (“we,” “us” or “our”). It includes information and SMS consent collected in person, by phone or through messages related to this program.

This policy applies to this location's SMS program and its documented phone and in-person consent process. It does not replace the franchise website's general privacy policy or describe other locations' programs, unrelated website cookies or analytics. The franchise website also offers a separate website-texting widget. Submitting that widget does not by itself establish enrollment in the program described here.

Information used for the SMS program

When the program begins, we will collect and use the information needed to provide the program, which may include:

Your name, mobile number and contact information you provide.

Appointment and service information relevant to your requested messages.

Messages exchanged with us and related delivery or interaction records.

Records of your SMS consent, its scope and source, and any opt-out or renewed-consent requests.

We will document the disclosure and affirmative choice you make by phone or in person, including the mobile number, consent scope, date, time and source. We will use these records to determine whether we may send program messages.

Please avoid sending payment-card details, passwords, government identification numbers or other sensitive information by SMS. Call the shop if you need a different way to provide information.

How we use this information

We will use SMS program information to send requested appointment confirmations, respond to appointment-related questions, operate message delivery, maintain consent and opt-out records, resolve support requests and meet applicable legal obligations.

We do not use consent to this program to enroll you in marketing or unrelated messaging programs.

Limits on sharing

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.

We do not sell or rent SMS program information. We do not share mobile numbers, SMS content, SMS opt-in records or consent status with third parties or affiliates for their own marketing, promotional campaigns or lead generation.

We may share information with providers that help us operate this SMS program, such as messaging platforms, phone carriers and service providers supporting delivery, appointment handling or customer support. Their access is limited to providing services for this program, rather than their own marketing or unrelated purposes.

We do not treat general website permissions as consent to use this program's information or consent records for unrelated promotional purposes. We may disclose information when required by applicable law or valid legal process; this does not authorize unrelated promotional sharing.

Consent records and retention

We will retain SMS program information as needed to provide the program, maintain records of consent and opt-out choices, resolve requests and satisfy applicable legal obligations. Opting out stops program texts but does not necessarily delete records needed to honor your choice or meet those obligations.

Your choices and questions

SMS participation is optional. Reply STOP to the sending number to opt out. You will receive one opt-out confirmation. Reply HELP for assistance, or contact the shop using the details below.

You may contact us to correct your contact information, ask about SMS program information or request that program texts stop. The SMS Terms describe the program and your messaging choices: SMS Terms.

Policy updates

We will post changes to this SMS Privacy Policy with a revised effective date. A policy update does not itself create consent for marketing or expand the types of messages you agreed to receive.

Contact

MileX/Mr. Transmission Durham

PAPER ST ENTERPRISES LLC

5116 NC Highway 55, Durham, NC 27713

Phone: 919-323-3555

Email: [email protected]

SMS Privacy Policy: SMS Privacy Policy