DURHAM, NORTH CAROLINA · SMS PROGRAM
MileX
Complete Auto Care · Mr. Transmission Durham
Program launch notice. These are the adopted terms and privacy commitments for the planned Durham appointment SMS program. The program is not yet active. Enrollment and messaging will begin only after configuration, required registration and verification are complete. The procedures below describe how the program will operate when activated. Publishing these pages does not enroll you or authorize a text.
MileX Durham

SMS Terms

Published November 12, 2026. These commitments will apply when the program is activated.

Who operates this program

PAPER ST ENTERPRISES LLC, doing business as MileX/Mr. Transmission Durham (“we,” “us” or “our”), will operate this optional SMS program for our Durham location at 5116 NC Highway 55, Durham, NC 27713.

Messages you can receive

After activation and with your permission, we will send appointment confirmations you request and customer-support messages related to your appointments. This program does not send promotional offers, marketing or reactivation messages. Appointment reminders are not included in this program.

At launch, a human staff member will separately initiate an approved appointment-confirmation text after consent has been recorded. Recording consent will not itself send a text, and automatic voice enrollment will remain disabled. Message frequency varies according to the appointments and support conversations you request.

Your choice to receive texts

When enrollment opens, a human staff member will read the full SMS disclosure to you by phone or at the desk for an already-booked appointment and make these terms and the privacy policy available to you. You may then give explicit affirmative permission. We will document your affirmative choice before sending program messages. Consent applies only to this SMS program and the mobile number you authorize.

Providing your phone number, becoming a customer or signing a repair authorization does not, by itself, enroll you. SMS consent is optional and is not a condition of purchasing services. You can decline texts and contact the shop by phone instead.

Permission for these appointment and support texts does not authorize marketing texts or enroll you in another messaging program.

Message charges and delivery

Message and data rates may apply according to your mobile plan. Contact your wireless provider if you have questions about those charges.

Text delivery depends on network availability and is not guaranteed. If you need timely help with an appointment, call the shop at 919-323-3555 rather than relying only on a text.

How to stop messages

Reply STOP to the number that sent the message to opt out. You will receive one confirmation of your opt-out, and no further program messages will be sent unless you choose to opt in again. You can also contact the shop to request that program texts stop.

Opting out of texts does not cancel or change an appointment. Call 919-323-3555 to discuss appointment changes.

How to get help

Reply HELP for assistance with this SMS program. You can also call 919-323-3555 or email [email protected].

Your privacy

Our SMS Privacy Policy explains how we use SMS program information, including your mobile number, messages and consent records: SMS Privacy Policy.

We do not sell, rent or share mobile information or SMS opt-in records with third parties or affiliates for their own promotional or marketing purposes. Providers that help us operate and deliver the SMS program may process information as described in that policy.

Updates to these terms

We will post updates on this page with a revised effective date. Updating these terms does not itself expand your consent to new message categories or marketing.

Contact

MileX/Mr. Transmission Durham

PAPER ST ENTERPRISES LLC

5116 NC Highway 55, Durham, NC 27713

Phone: 919-323-3555

Email: [email protected]

SMS Terms: SMS Terms